At Saya Health Pharmacy, customer satisfaction is our priority. If you receive the wrong item, a damaged product, or a defective item, you may request an exchange within 7 days of receiving your order.

To be eligible for an exchange:

• The product must be unused, unopened, and in its original packaging.
• A valid order number or proof of purchase is required.
• Prescription medicines, opened healthcare products, and perishable items cannot be exchanged unless they were delivered damaged or incorrectly.

Once your request is approved, our team will guide you through the exchange process. If you have any questions, please contact our customer support team for assistance.